Having trouble getting your wifi to connect? Here are a few Troubleshooting hints.
- Try restarting the Tappecue in Wifi mode. ***Hold Power Button until it powers off.***
- Patience is important... (it can take a few minutes for the app to show WiFi connected.)
- This is dependent on where in the que it is prioritized.
- Double check your password that was entered on the Tappecue Device correctly.
- Try restarting your router.
- Put Tappecue near the router and test connection and every few minutes move it further away.
- This will see if there is interference and where at.
- Contact us! Don't spend hours unnecessarily trying to fix the issue. We usually can resolve the issue quickly.
Phone: (417) 213-5870
Email: support@innovating-solutions.com