Older Versions FAQ

How can extend my probes lengths?
Amazon Link for probe extenders: https://www.amazon.com/gp/product/B00S1MU0OA/ref%3Doh_aui_detailpage_o00_s00?ie=UTF8&psc=1  
Tue, 3 Apr, 2018 at 11:17 AM
How do I reset my password?
In order to reset your password you need to know your account email.  Open your Tappecue App Go to the login page Typed in your email (THE ONE YOU US...
Fri, 24 Aug, 2018 at 9:47 AM
System Requirements
Internet Router requirements;  2.4 GHz, will not work with 5 GHz and needs to be 802.11 b/g. Tappecue needs to be within 180 or so Feet of your router. ...
Mon, 18 Dec, 2017 at 2:18 PM
Mac installation drivers.
Use this link to download and install the correct driver for your MAC version. http://www.ftdichip.com/Drivers/VCP.htm After installing, reboot yo...
Fri, 24 Aug, 2018 at 9:47 AM
Does it only work with smoking?
NO. The Tappecue can be used in many ways including; Sous Vide, Grilling, Baking, Distilling and Frying.  We have also had customers report that they use i...
Mon, 18 Dec, 2017 at 3:39 PM
How do I find my Network Security Type?
The most common security is WPA2.  If WPA2 does not work you can find this in your WiFi settings under properties. It will list the security type.  ...
Fri, 24 Aug, 2018 at 9:47 AM
How to get around having a $ in your Wi-Fi.
It requires Version 3.01 or over. As long as you don't have a % sign in the WiFi settings the firmware update will work.  You can save the file V301_Ta...
Mon, 15 Jan, 2018 at 11:52 AM
View the latest graphing after the last update (Clear Cache).
Sometimes the graph will not update, you may have to clear the cache.  Go to settings. Application manager. Find Tappecue. Select Storage. Clear ...
Tue, 30 Jan, 2018 at 11:45 AM
Alternate Power for V1 (using a battery bank).
USB 2.0 A Male To DC 5.5mm x 2.1mm Plug DC Power Supply Socket Cable Cord ($2.20 and free shipping), from eBay for  the V1 Tappecue. This will allow for the ...
Thu, 5 Jul, 2018 at 10:49 AM
V1 Antenna extender cable
Some customers have a need to extend the antenna out of a metal building. Here's a length to a cable to extend it out. https://www.amazon.com/gp/p...
Wed, 12 Sep, 2018 at 11:22 AM