Having trouble getting your wifi to connect? Here are a few Troubleshooting hints.

  • Try restarting the Tappecue in Wifi mode by plugging in a probe to the Tappecue then plug the power brick into the wall outlet.
  • Patience is important... (it can take a few minutes for the app to show WiFi connected.)
  • Here is the link to setting up via PC/Computer. https://tappecue.freshdesk.com/helpdesk/attachments/13027591585
  • Try restarting your router.
  • Contact us! Don't spend hours unnecessarily trying to fix the issue. We usually can resolve the issue quickly.

Phone: (417) 213-5870

Email: support@innovating-solutions.com