Tappecue Touch FAQ

Will Tappecue work with Mobile Hot-spots?
Yes, Tappecue will work with most mobile hot-spots on the market. 
Mon, 2 Jul, 2018 at 1:29 PM
Can I view Tappecue temperatures on my Computer?
Yes there are two methods to viewing temperatures on your computer. Web based:  http://tappecue.net/ Adobe Cloud API https://tappecue.freshdesk.co...
Tue, 16 Oct, 2018 at 5:03 PM
How can I change my account information?
This is done in the Tappecue App. Open Tappecue App. Go into the App Settings. Select Account Information. Input all the new information. Click the Sa...
Thu, 23 Aug, 2018 at 8:47 PM
What are some things that can block my Tappecue's WiFi signal?
Resources on materials and common causes of Wi-Fi disruption/inhibition.  http://www.pearsonitcertification.com/articles/article.aspx?p=1329709&seq...
Mon, 2 Jul, 2018 at 3:25 PM
Wi-Fi Trouble Shooting
Having trouble getting your wifi to connect? Here are a few Troubleshooting hints. Try restarting the Tappecue in Wifi mode. ***Hold Power Button until...
Mon, 2 Jul, 2018 at 3:41 PM
Can I connect my Tappecue to a new Account?
YES! Here is how. Open the settings on your Tappecue Device. Select Account Click Account Reset and Confirm. Follow the set-up instructions from the Ge...
Mon, 2 Jul, 2018 at 3:55 PM
Is it possible to rename my Tappecue?
Yes, go into the settings of your Tappecue and select "Device Name". Then enter the new name and hit enter. Done! Your Tappecue now has a new name. 
Thu, 5 Jul, 2018 at 12:47 PM
Tappecue is showing WiFi connected but my app is not!
When you start a session it can take up to two minutes for the first signal to be received (this is dependent on where the Tappecue is in the que). But afte...
Thu, 5 Jul, 2018 at 2:11 PM
Will I need the old Tappecue Set-up Program for anything?
No, we heard your complaints and have made it now to that all set-up and maintenance is done via the screen of your new Tappecue! 
Thu, 12 Jul, 2018 at 9:22 AM
Can I put my Tappecue unit in the smoker?
No, the acrylic case can handle temperatures up to 225F, at this point it can begin to melt. 
Thu, 12 Jul, 2018 at 9:30 AM