Older Versions FAQ

Why do you use a cloud based setup and what if you go out of business?
We made the decision when designing Tappecue for it to be as simple as possible for our customers.  The only way to accomplish this was to have the Tappecue...
Fri, 24 Aug, 2018 at 9:47 AM
Offline Mode Android
Please contact us at support@innovating-solutions.com for a firmware update if you are not on V4.xx and you would like OFFLINE mode. Offline Mode No ...
Fri, 24 Aug, 2018 at 9:48 AM
Changing WiFi Settings with the Android app
Please contact us at support@innovating-solutions.com for a firmware update if you are not on V4.xx and you would like OFFLINE mode. Sign in to ...
Fri, 24 Aug, 2018 at 9:48 AM
Changing Tappecue Temp Display - iOS
coming soon...
Thu, 7 Sep, 2017 at 12:15 PM
Will other probes available in the market work with the Tappecue?
No, the probes that are sold along with the Tappecue are the only probes configured to work with the device.
Fri, 24 Aug, 2018 at 9:47 AM
Water-Resistant Storage Case Instructional Video
Fri, 24 Aug, 2018 at 9:47 AM
OFFLINE MODE FAQs
Please contact us at support@innovating-solutions.com for a firmware update if you are not on V4.xx and you would like OFFLINE mode. How far away can...
Wed, 15 Nov, 2017 at 1:44 PM
WiFi Troubleshooting hints
Having trouble getting your wifi to connect? Here are a few Troubleshooting hints. Try restarting the Tappecue in Wifi mode by plugging in a probe to t...
Mon, 2 Jul, 2018 at 3:31 PM
Changing Wi-Fi Network from your computer.
Steps to change your WiFi setting or Network: 1. Open your Tappecue program. 2. Plug a probe into your Tappecue. 3. Connect Tappecue to your computer.  ...
Tue, 14 Nov, 2017 at 2:57 PM
What type of probes come along with the Tappecue?
The probes are of type thermistors. The probes are braided stainless steel and are 6 feet long. There is a teflon protection where the cable meets stainless...
Fri, 24 Aug, 2018 at 9:47 AM