I recently received 4 of your new extra care probes. I have found they are inaccurate and drift continually. Attached is a picture and the first 3 probes are the new probes. They are together in the ambient air. The ambient temperature is between 55 and 60. I am running the beta 4 firmware just in case that is the issue.
I'm not sure what could be causing the issues. Maybe 1 bad probe? We have tested all four new probes in one session before releasing as have our beta testers and I have a session going now that is consistent. They are 3 at 71 and 1 at 72 but it was laying on my desk where the other 3 were hanging. Took it off the desk and it came to 71.
Do you think it could be isolated to 1 of the probes?
I'm sorry, I'm just baffled. Should we send you another set?
Thanks for testing,
That is very strange for we ran an ambient temperature on the new probe with our smoke this weekend with no fluctuations and the correct temps.
I can clearly see yours.
The only place I've seen fluctuations like yours was an electrical problem in the Tappecue.
Doesn't mean it can't be something else.
Were you using our power brick into an outlet or were you using a power bank?
Would you try a couple of things.
1. Run the same test with the older probes.
2. Verify the temps in ice water and boiling water.
Let me know your results,