Beta firmware update problem. : Innovating Solutions LLC

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Beta firmware update problem.

Joe Margardino

started a topic about 3 years ago

I tried to update my touch and it goes into a continuous loop....New firmware...Start...Updating...then it restarts on its own...New firmware....start...updating....then restarts...on and on.

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2 Comments

Gina Bourret

said about 3 years ago

Hi Joe Margardino,

I have a work around for you.

Disconnect from WiFi.

When it boots up, go to the settings gear, go to WiFi, Offline Mode, Offline.

Let it reboot in OFFLINE mode.

Plug a probe in, make sure you get temperature readings.

Then go back to the settings gear, go to WiFi, Offline Mode, Normal.

Let it reboot, then try the firmware update again.

Thank you,

Gina

Larry Fine

said about 3 years ago

I am having the same crash-looping problem following application of the most recent firmware. I tried the steps above.

When the device boots into offline mode it works as expected.

When I put it back into normal mode it starts crash-looping again. It crashes seconds after startup, too fast for me to update the firmware.

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